Do hidden extra charges annoy
you when booking flights or places to stay online?
You're not alone! Hidden extra charges also annoy
the Australian consumer watchdog. But unlike you or I, it
has the legal power to force booking websites to reveal the
full price upfront. It calls it false advertising if they
The Australian consumer watchdog (known as the ACCC)
has now extracted promises from two of the largest online
booking platforms, Airbnb and eDreams, that from now on they
will display the full price payable for the place to stay
and the flight inclusive of service fees, cleaning
fees and booking fees.
The full price, which is called the
headline price, is now to be displayed up front in the
booking process. Up until now, the service fees and so forth
were 'dripped', that is, they were introduced progressively
as you went through the booking process until the payment
page. This is called drip pricing.
For more information on
the promises the ACCC has extracted from Airbnb and eDreams
to no longer engage in drip pricing, click on article
There'll be no more drip pricing by Airbnb and eDreams in